This is brand new item in retail box. Please take a look at the product details on the Plantronics website. The item "Plantronics Voyager Focus UC B825-M Stereo Bluetooth Headset" is in sale since Saturday, October 21, 2017. This item is in the category "Consumer Electronics\Portable Audio & Headphones\Headphones". The seller is "glan-tel" and is located in Hong Kong.This item can be shipped worldwide.